[Closed] VIP Account - money paid twice?
I tried to contact chefs about my problem, with no reply.
I read few days ago in this forum about someone who asked for an explanation... so ... how did you solved the problem? I have a first credit card debit in July 3rd and a second debit in July 9th, both at 3.00 am. What's going on???
For the first 2 months nothing happened :( now... how many other times I have to pay??
Posted by pinuga 
on Jul 13, 2007 in Blab | 11 comments
Get updates with RSS
Be the first to know about new products and free stuff from IconBuffet. Subscribe to our RSS feed:
Find work or post a listing at Authentic Jobs.
Denise on Jul 13, 2007
I am in the same situation!
pinuga
on Jul 13, 2007
So I'm not alone...
c0die on Jul 13, 2007
I think I have the same problem..
pinuga
on Jul 16, 2007
Any answer?
pinuga
on Jul 17, 2007
UP...
Chefs... we need an answer :(
grrmoose
on Jul 17, 2007
I had that too. I emailed the chef, and they said they have refunded it. I'll only know by when next credit card statement arrives.
jc on Jul 17, 2007
Hi, everyone! We found the problem that caused some of our VIP's to get double-charged and got it fixed. I'm very sorry for the inconvenience! We are working to identify everyone who was affected and will be issuing refunds ASAP.
pinuga
on Jul 17, 2007
Thank you :)
austingirl on Jul 17, 2007
I wrote the 'being debited twice' blog. I emailed the chefs and my bank account was credited. I can't remember how long it took, but I believe I emailed them twice. Anyway...my bank account was credited. :)
Denise on Jul 19, 2007
My problem was solved almost immediately after my 1st email. Thanks Chefs!
pinuga
on Jul 21, 2007
Problem solved... the money has been credited. :)