POSTING FOR IBer FRIEND WHO'S HAVING PROBS W/SITE
Hi. I'm requesting help for 6ft5. He says he's been unable to even get to IB for about 2 weeks and now..."I´ve reset the password, cleared history, cache and cookies. Iconbuffet hates me."
Apparently, he can "almost" view the site, but it times out on him. He's sent emails, but got no response.
Could somebody give him a hand???
You can contact me for his email addy (instead of posting it here & if the one he used for IB is not working, etc.)
THANKS!!!!
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gswd on Feb 12, 2008
Don't know how long ago he sent email, but I received an email response about an issue about a week ago, and that was 12 days after sending in the support request. I have not heard anything further in that week +.
BTW, the issue is ongoing, but unrelated to what you described.
louiemctool on Feb 12, 2008
can he view any other site normally?
6ft5 on Feb 13, 2008
Yes, and I can access all on this site except for My Icons.
gswd on Feb 13, 2008
I can see your profile page without issue. Can you see other people's profile (My Icons) pages? Have you tried different browsers? Could you be affected by any of the 3 Trans-Atlantic Internet cable breaks that popped up about 2-3 weeks ago?
6ft5 on Feb 13, 2008
I can see Kymon ok, I added you to my friendslist without any problems. I´ve tried different browsers, different computers and different locations.
Strange!
kymom on Feb 27, 2008
Gah, 6'5"! do you always have to be difficult? ;)
how is the problem now?