The REAL Story of the Expired SSL Cert
So actually CI Host is not to blame for this one (well, not directly). Our cert was actually renewed through Verisign (for 3 years nonetheless) over a month ago. Unfortunately we moved offices literally days after we renewed the SSL cert. Verisign takes a couple days to process the renewal — at which point we'd moved across the street.
Well, as it turns out — in order for Verisign to finalize the cert they need to verify that we are—in fact—a real business... by faxing them our last phone bill.
You can imagine that I really don't keep paper copies of phone bills around. And since the move (and a bunch of service changes), we haven't received our new Verizon bill yet. So hopefully that will arrive over the weekend, so I can *fax* it to Verisign... so we can actually get the cert back.
No, we're not cheap. We just got screwed by Verisign. Such is life. Sucks. I hate domain registrars, phone companies, and just about anyone who holds monopolies over our lives. Okay, I'm done. Now you know. Sorry for the hangup on this one.
Posted by josh 
on Jan 12, 2008 in News | 39 comments
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louiemctool on Jan 12, 2008
it's okay. i forgive you.
:)
jameshilton on Jan 13, 2008
This reminds me of a similar problem I have at work. I work for a private members golf club, which is run by a committee of 12 people. When the committee make decisions they fail to tell the members what decisions have been made. This causes the members to get annoyed with the committee and starts rumors around the club which are always wrong. The committee then hear these rumors and decide to tell the members what is actually going on. I have always said that it would be better to keep the members up to date on whats going on to prevent rumors in the first place.
senorgooner on Jan 13, 2008
Dont forget about the mushrooms. They flourish if you keep them in the dark and feed them s*%t. :)
annikalee on Jan 13, 2008
thanks for the update!
braindeaf on Jan 13, 2008
We used to have to deal with Thawte who had their office based in South Africa, then relaying information for customers who would mispell one line of their address, provide the wrong documentation from Companies House and we'd have to start the whole process all over again.
On the other hand you can get a GeoTrust key in just under 10mins and all you have to do is click a link in your confirmation e-mail. I suppose its a question of how much proof the user needs to prove its really you. Most people probably wouldn't know the difference or even care as long as they got the padlock.
jameshilton on Jan 13, 2008
@senorgooner, That sounds exactly like my committee! :¬)
soprano on Jan 13, 2008
Thanks for the explanation!
bjendrick on Jan 13, 2008
Yeah, I'm dealing with registar issues this weekend. Oy!
janmaru on Jan 13, 2008
losing your last phone bill should be a certain sign that you are—in fact—a real business, you should *fax* this to Verisign!!!!
anti on Jan 13, 2008
OK Thanks. :)
louiemctool on Jan 13, 2008
i thought verizon offered all this stuff online...?
:p
elnitido52 on Jan 14, 2008
In the Bible it says they asked Jesus how many times you should forgive, and he said 70 times 7. Well, I want you all to know that I'm keeping a chart. - Hillary Rodham Clinton
Darkneo
on Jan 15, 2008
These things happen. Business is business...
thisisit3 on Jan 15, 2008
Why not go for a free certificate from CACERT? http://www.cacert.org
Their root certificate is not in IE or Firefox at the moment, but it soon will be.
thedudedean on Jan 15, 2008
Bills and moving both suck. Hope the new digs are sweet.
a2
on Jan 16, 2008
I hate people who still work with paper only. I mean, isn't this the 21st Century? I find there are still a lot of companies that don't accept online payments (my pet peeve). They tend to not receive my business. I mean, who still writes checks?
higherprofits on Jan 17, 2008
yup, I've had SSL issues myself with moving... pain in the ass.
tylermenezes on Jan 17, 2008
VeriSign has epic fail. There's many better SSL Cert providers out there which are in the root authority of most browsers, but no one ever uses them. Always VeriSign.
pam
on Jan 18, 2008
Oh my Gott! Sorry to hear about the SSL hoops. We went with Comodo - that one will make you yank yer ever lovin' hair out by the roots. :)
FallenAngel on Jan 18, 2008
Most people probably wouldn't know the difference or even care as long as they got the padlock.
Yup, that was me. Looked at the padlock. Looked at the screen. Thought, "Well that sure looks like it's still IB..." Then thought, "Well, it's not like I'm gonna be handing any dosh over to 'em right now, just virtual tokens...." so, [Accept, blah, blah, blah] [OK] *click* ;-)
josh
on Jan 21, 2008
Update: Looks like we're *finally* about to get our cert. Should be up in a day or so. Wow... 'bout time Verisign.
annikalee on Jan 22, 2008
cool!
soprano on Jan 23, 2008
Nice.
mbssss on Jan 24, 2008
hi~~~thank u all !!haha..
Denise on Jan 28, 2008
Nice to know although I wasn't worried!
Classicsmiley on Jan 29, 2008
Hmm. The new cert still isn't up...
gswd on Jan 30, 2008
Maybe the days are longer in Texas. 'Cause "everything is bigger in Texas".
anti on Jan 30, 2008
Just takes longer to drive out there and deliver it is all.
sloan on Jan 30, 2008
Verisign is taking the slow boat to Texas
louiemctool on Feb 01, 2008
row, row, row the boat...
:D
gswd on Feb 01, 2008
Maybe all the certificate people have gotten sucked into playing PackRat as well, so they forgot to DO THEIR JOB.
soprano on Feb 01, 2008
@gswd: Of course! Why didn't I think of that before?
sloan on Feb 02, 2008
oh, well...
Darkneo
on Feb 06, 2008
so when is it gonna be fixed?
louiemctool on Feb 06, 2008
the boat got stuck on some cables. then tipped over. so now they have to send another one out. but they're not in very good shape, so they row a lot slower...
yep.
:)
gswd on Feb 06, 2008
@louiemctool - so are they responsible for the i-net cable break around/near Dubai?
louiemctool on Feb 06, 2008
i can neither confirm nor deny that statement.
:D
josh
on Feb 07, 2008
Yay hooray. Done. Finished. About freaking time. Thanks for your patience. W00t!
Darkneo
on Feb 07, 2008
YAY!!!!